Positive reinforcement is used to encourage polite behavior from the dogs. The dogs learn proper greeting behavior, and how to walk nicely on a leash. They also learn basic commands such as sit, down, come, and stay. Class size is limited to a maximum of 8 dogs though 6 is the average class size. Every class begins with a problem solving session to address behavioral problems any dog may be having at home. This gives each owner time to explore options to deal with any problems with class members also contributing ideas on how they dealt with similar problems. We realize that there is never one answer that will work with all dog all the time so plans are individualized to each dog needs and responses. Our goal is to build the relationship between dog and owner while fostering appropriate polite behavior in the dogs.